We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at summerslaybeauty@gmail.com. Please note that returns will need to be sent to the following address: summerslaybeauty@gmail.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at summerslaybeauty@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at summerslaybeauty@gmail.com.

Shipping Policy – Summer Slay Beauty

At Summer Slay Beauty, we are committed to providing you with a fast, reliable, and transparent delivery experience. Please read our shipping policy below carefully.

Order Processing

All orders are processed within 1 to 3 business days (excluding weekends and holidays).
Once your order has shipped, you will receive a confirmation email with a tracking number.
During peak periods (sales, launches, holidays), processing times may be slightly extended.

Delivery Times

Delivery times vary depending on your location:

Metropolitan France: 5 to 10 business days
Europe: 7 to 10 business days
International: 10 to 15 business days

These times are estimates and may vary depending on the carrier or logistical conditions.

Shipping Costs

Shipping costs are calculated at checkout based on your address.
Free delivery for purchases over [amount to be defined, e.g., €50] (France only).
Additional charges may apply for international shipments.

International Shipping

International orders may be subject to customs duties or import taxes, which are the responsibility of the customer.
Summer Slay Beauty cannot be held responsible for delays related to customs procedures.

Order Tracking

You can track your order using the link provided in the confirmation email.
If you do not receive your tracking number within 5 days, please contact our customer service.

Delivery Issues

In case of a problem:

Lost package: contact us within 7 days after the estimated delivery date.
Damaged package: send us photos within 48 hours of receipt.
Incorrect address: Summer Slay Beauty cannot be held responsible if the address provided is incorrect.

Incorrect Address or Unclaimed Package

If a package is returned to us, reshipment fees may apply.
No refunds will be issued for unclaimed packages.

Contact

For any questions regarding your delivery, you can contact us at:

Email: contact@summerslaybeauty.com
Customer Service: Available Monday to Friday, 9 am – 6 pm

Our market is mainly focused in France, but yes, we also ship our products worldwide.

For other destinations (rest of the world). Shipping costs and estimated delivery times are calculated at the time of order confirmation.

Please note that for international deliveries outside of this region (France), customs duties or import taxes may apply. These charges are the responsibility of the customer.

Once your order has been confirmed, a confirmation email will be sent to you with your order number (please check your junk/spam folder). As soon as your package is picked up, you will receive a second email containing tracking information, allowing you to follow the progress of your delivery.

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Shipping Policy – Summer Slay Beauty

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Contact

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SummerGlow 4-in-1 Pen green #1

SummerGlow 4-in-1 Pen green #1

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SummerGlow 4-in-1 Pen light pink n°1

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SummerGlow 4-in-1 Pen dark pink n°1

SummerGlow 4-in-1 Pen Dark No. 1

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Shipping Policy – Summer Slay Beauty

Order Processing

Delivery Times

Shipping Costs

International Shipping

Order Tracking

Delivery Issues

Incorrect Address or Unclaimed Package

Contact